Living Blyss App – Terms of Service

Living Blyss App – Terms of Service
Effective Date: October 1, 2025
Last Updated: October 24, 2025

Welcome to Living Blyss! These Terms of Service ("Terms") govern your use of the Living Blyss mobile application, website, and related services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

1. ACCEPTANCE OF TERMS

By downloading, installing, accessing, or using the Living Blyss app, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. These Terms constitute a legally binding agreement between you and Living Blyss.

2. ELIGIBILITY AND ACCOUNT REQUIREMENTS

2.1 Age Requirements
• You must be at least 18 years old (or the age of majority in your jurisdiction) to create an account
• Users between 13-17 may use the app with parental consent
• We do not knowingly collect personal information from children under 13

2.2 Account Creation
• You must provide accurate, current, and complete information when creating an account
• You are responsible for maintaining the confidentiality of your login credentials
• You agree not to share your account with others or use someone else's account
• You must notify us immediately of any unauthorized use of your account

2.3 Account Security
• You are responsible for all activities that occur under your account
• We implement security measures but cannot guarantee absolute security
• You must use strong passwords and enable two-factor authentication when available

3. DESCRIPTION OF SERVICES

3.1 Core Features
Living Blyss provides:
• Educational content about plant-based living, nutrition, and wellness
• Community spaces for user interaction and content sharing
• Livestream participation and chat functionality
• Video content streaming and playback
• Recipe sharing and community content creation
• Weekly challenges and gamification features
• Push notifications and communication services
• Profile management and media uploads
• Accessibility features and accommodations

3.2 Service Availability
• We strive for 99% uptime but cannot guarantee uninterrupted service
• We may perform maintenance that temporarily affects availability
• Third-party services (Firebase, RevenueCat, YouTube) are subject to their own terms
• We reserve the right to modify or discontinue features with reasonable notice

4. SUBSCRIPTION SERVICES AND BILLING

4.1 Subscription Tiers
• Free Tier: Access to basic content, community features, and limited recipes
• Community Pass: Full access to premium content, recipes, themed lessons, and private community

4.2 Billing and Payment
• Subscriptions are processed through Apple App Store or Google Play Store
• Payment will be charged to your app store account at confirmation of purchase
• Subscriptions automatically renew unless auto-renew is turned off at least 24 hours before the end of the current period
• Your account will be charged for renewal within 24 hours prior to the end of the current period

4.3 Subscription Management
• You can manage your subscription and turn off auto-renewal in your app store account settings
• Cancellation of subscription does not affect your access to paid content until the end of the current billing period
• No cancellation of the current subscription is allowed during active subscription period

4.4 Refunds and Cancellations
• Refunds are subject to the refund policies of Apple App Store or Google Play Store
• We do not provide direct refunds for subscription fees
• You may cancel your subscription at any time through your app store account settings

4.5 Price Changes
• We may change subscription prices with 30 days' notice
• Price changes will be communicated through the app or email
• Existing subscribers will be notified before price changes take effect

5. USER-GENERATED CONTENT AND COMMUNITY GUIDELINES

5.1 Content Ownership
• You retain ownership of content you create and share
• By posting content, you grant us a non-exclusive, royalty-free license to display, distribute, and modify your content for service operation
• You represent that you have all necessary rights to the content you share

5.2 Community Guidelines
When using our community features, you agree to:
• Be respectful and supportive of other community members
• Avoid harassment, hate speech, discrimination, or inappropriate content
• Not promote unrelated products, services, or spam
• Respect intellectual property rights of others
• Not share false, misleading, or harmful information
• Not impersonate others or create fake accounts

5.3 Content Moderation
• We reserve the right to review, moderate, and remove content that violates these Terms
• Content may be removed without notice if it violates our community guidelines
• Repeat violations may result in temporary or permanent account suspension
• You may appeal moderation decisions by contacting support

5.4 Reporting and Safety
• Users can report inappropriate content or behavior through in-app reporting tools
• We investigate all reports and take appropriate action
• We cooperate with law enforcement when required by law

6. INTELLECTUAL PROPERTY RIGHTS

6.1 Our Content
• All content, branding, logos, and materials within the app are the property of Living Blyss
• You may not use our intellectual property without prior written consent
• Our content is protected by copyright, trademark, and other intellectual property laws

6.2 Third-Party Content
• Some content may be provided by third parties (YouTube, external creators)
• Third-party content is subject to their respective terms and conditions
• We are not responsible for third-party content accuracy or availability

6.3 User Content License
• By posting content, you grant us a worldwide, non-exclusive, royalty-free license to use your content
• This license allows us to display, distribute, and modify your content for service operation
• You may revoke this license by deleting your content, subject to technical limitations

7. PRIVACY AND DATA PROTECTION

7.1 Privacy Policy
• Your privacy is important to us. Please review our Privacy Policy for details on data collection and use
• Our Privacy Policy is incorporated into these Terms by reference

7.2 Data Security
• We implement industry-standard security measures to protect your data
• We cannot guarantee absolute security of data transmission or storage
• In case of data breach, we will notify affected users within 72 hours

7.3 Data Retention
• We retain your data only as long as necessary to provide our Services
• You may request data deletion by contacting support
• Some data may be retained longer for legal compliance or legitimate business purposes

8. MEDICAL AND HEALTH DISCLAIMERS

8.1 Not Medical Advice
• Living Blyss provides educational content about plant-based living, nutrition, and wellness
• We are not a medical provider and do not provide medical advice
• Our content is for informational purposes only and should not replace professional medical advice

8.2 Health Recommendations
• Always consult with a qualified healthcare professional before making changes to your diet or lifestyle
• Individual results may vary based on personal circumstances
• We are not responsible for any health outcomes related to following our content

8.3 Emergency Situations
• In case of medical emergency, contact emergency services immediately
• Do not rely on our app for emergency medical information

9. ACCESSIBILITY AND ACCOMMODATIONS

9.1 Accessibility Commitment
• We are committed to making our app accessible to users with disabilities
• We comply with applicable accessibility standards (ADA, ADAAG, WCAG)
• We regularly review and improve accessibility features

9.2 Accommodation Requests
• Users may request accommodations by contacting support
• We will work with users to provide reasonable accommodations when possible
• Accommodation requests will be evaluated on a case-by-case basis

10. PROHIBITED USES AND ACTIVITIES

10.1 Prohibited Activities
You agree not to:
• Use the Services for any unlawful purpose or in violation of any applicable laws
• Attempt to gain unauthorized access to our systems or other users' accounts
• Interfere with or disrupt the Services or servers connected to the Services
• Use automated systems to access the Services without permission
• Reverse engineer, decompile, or disassemble any part of the Services
• Remove or modify any proprietary notices or labels

10.2 Content Restrictions
You may not post content that:
• Violates any applicable laws or regulations
• Infringes on intellectual property rights
• Contains malware, viruses, or harmful code
• Promotes violence, discrimination, or illegal activities
• Contains personal information of others without consent
• Is spam, advertising, or promotional material

11. TERMINATION AND SUSPENSION

11.1 Termination by You
• You may stop using the Services at any time
• You may delete your account through the app settings
• Account deletion will remove your personal data subject to our data retention policies

11.2 Termination by Us
• We may suspend or terminate your account for violations of these Terms
• We may terminate accounts that are inactive for extended periods
• We reserve the right to terminate accounts at our discretion with reasonable notice

11.3 Effect of Termination
• Upon termination, your right to use the Services ceases immediately
• We may delete your account and associated data
• Provisions that by their nature should survive termination will remain in effect

12. DISCLAIMERS AND LIMITATIONS OF LIABILITY

12.1 Service Disclaimers
• The Services are provided "as is" without warranties of any kind
• We disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose
• We do not warrant that the Services will be uninterrupted, secure, or error-free

12.2 Limitation of Liability
• To the maximum extent permitted by law, Living Blyss shall not be liable for any indirect, incidental, special, consequential, or punitive damages
• Our total liability for any claim related to the Services will not exceed the amount paid by you in the 12 months prior to the claim
• Some jurisdictions do not allow limitation of liability, so these limitations may not apply to you

12.3 Third-Party Services
• We are not responsible for third-party services, content, or websites
• Your use of third-party services is at your own risk
• Third-party services are subject to their own terms and conditions

13. INDEMNIFICATION

You agree to indemnify and hold harmless Living Blyss, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from:
• Your use of the Services
• Your violation of these Terms
• Your violation of any third-party rights
• Content you post or share through the Services

14. DISPUTE RESOLUTION AND GOVERNING LAW

14.1 Governing Law
• These Terms are governed by the laws of the State of Missouri, United States
• Any disputes will be resolved in the courts of Missouri

14.2 Dispute Resolution Process
• Before filing any legal action, you agree to attempt to resolve disputes through good faith negotiations
• If negotiations fail, disputes will be resolved through binding arbitration
• Arbitration will be conducted by a single arbitrator in Missouri

14.3 Class Action Waiver
• You agree to resolve disputes individually and not as part of a class action
• You waive any right to participate in class action lawsuits or class-wide arbitration

15. INTERNATIONAL USERS

15.1 International Access
• Our Services are available to users worldwide
• International users are subject to local laws and regulations
• We comply with applicable international data protection laws

15.2 Data Transfers
• Your data may be transferred to and processed in the United States
• We ensure appropriate safeguards for international data transfers
• International users have rights under applicable local laws

16. CHANGES TO TERMS

16.1 Updates to Terms
• We may update these Terms from time to time
• Material changes will be communicated through the app or email
• Your continued use of the Services after changes constitutes acceptance

16.2 Notification of Changes
• We will provide at least 30 days' notice for material changes
• Changes will be posted in the app and sent via email
• You may terminate your account if you disagree with changes

17. APP STORE COMPLIANCE

17.1 App Store Terms
• These Terms comply with Apple App Store Review Guidelines and Google Play Store Developer Policy
• Subscription terms comply with app store requirements
• Refund policies follow app store guidelines

17.2 Platform-Specific Terms
• Apple users are also subject to Apple's Licensed Application End User License Agreement
• Google Play users are subject to Google Play Terms of Service
• Platform terms take precedence in case of conflicts

18. CONTACT INFORMATION AND SUPPORT

18.1 Contact Us
For questions, concerns, or support regarding these Terms, please contact us at:

Email: support@livingblyss.com
Subject Line: Terms of Service Inquiry

18.2 Support Response
• We will respond to inquiries within 48 hours
• Legal inquiries may take up to 5 business days
• We provide support in English

19. SEVERABILITY AND ENFORCEABILITY

19.1 Severability
• If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in effect
• We will replace unenforceable provisions with enforceable ones that achieve the same purpose

19.2 Entire Agreement
• These Terms, together with our Privacy Policy, constitute the entire agreement between you and Living Blyss
• These Terms supersede any prior agreements or understandings

20. EFFECTIVE DATE AND ACCEPTANCE

These Terms are effective as of January 15, 2025. By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

Last Updated: October 24, 2025