Living Blyss App -- Privacy Policy

Living Blyss App – Privacy Policy
Effective Date: October 1, 2025
Last Updated: October 24, 2025

Living Blyss ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use the Living Blyss mobile application and related services (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

1. INFORMATION WE COLLECT

1.1 Information You Provide Directly
• Account Information: Name, email address, password, profile photo
• Subscription Information: Subscription tier (Free or Community Pass), purchase history, billing details
• Community Content: Posts, comments, likes, and other interactions in community spaces
• Communications: Support requests, feedback, and messages sent to us
• Profile Preferences: Notification settings, accessibility preferences, theme selections
• Media Content: Photos and videos you upload for profile pictures or community sharing

1.2 Information Collected Automatically
• Device Information: Device type, operating system, app version, unique device identifiers
• Usage Analytics: Features used, pages viewed, time spent in app, interaction patterns
• Performance Data: App crashes, errors, and diagnostic information
• Network Information: IP address, network type, connectivity status
• Location Data: General location information (if you grant permission)
• Push Notification Tokens: Device tokens for delivering notifications

1.3 Information from Third-Party Services
• YouTube Data: Video viewing history, livestream participation, chat interactions
• Payment Data: Subscription status, purchase history (processed by RevenueCat)
• Analytics Data: App usage patterns and performance metrics

2. HOW WE USE YOUR INFORMATION

We use your information for the following purposes:
• Provide and maintain our Services
• Process subscriptions and payments
• Deliver personalized content and recommendations
• Send push notifications about livestreams and updates
• Facilitate community interactions and content sharing
• Improve app performance and user experience
• Provide customer support
• Ensure security and prevent fraud
• Comply with legal obligations

3. PERMISSIONS AND THEIR USES

Our app requests the following permissions and explains why:

3.1 Camera Permission
• Purpose: Upload profile photos and share content with the community
• Usage: Only when you actively choose to take or select photos

3.2 Photo Library Access
• Purpose: Select existing photos for profile pictures and content sharing
• Usage: Only when you choose to browse and select photos

3.3 Microphone Permission
• Purpose: Participate in livestream chats and audio features
• Usage: Only during active livestream participation

3.4 Storage Permissions
• Purpose: Save and share content, cache app data for offline use
• Usage: Store user-generated content and app cache

3.5 Notification Permissions
• Purpose: Send alerts about livestreams, updates, and important announcements
• Usage: Deliver push notifications based on your preferences

3.6 Network Access
• Purpose: Sync data, stream content, and communicate with our servers
• Usage: Essential for app functionality

4. THIRD-PARTY SERVICES AND DATA SHARING

4.1 Service Providers
We share information with trusted third-party service providers who assist us in operating our Services:

• Google Firebase: Authentication, database storage, analytics, crash reporting, and push notifications
• RevenueCat: Subscription management and payment processing
• YouTube (Google): Video content delivery and livestream features
• Google Play Store/Apple App Store: Payment processing for subscriptions

4.2 Data Processing Locations
Your data may be processed and stored on servers located in the United States and other countries where our service providers operate. We ensure appropriate safeguards are in place for international data transfers.

4.3 We Do Not Sell Personal Information
We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. DATA SECURITY AND PROTECTION

• We implement industry-standard security measures including encryption, secure servers, and access controls
• All data transmission is encrypted using SSL/TLS protocols
• Payment information is processed securely through certified payment processors
• We regularly review and update our security practices
• No method of transmission or storage is 100% secure, but we strive to protect your information

6. YOUR RIGHTS AND CHOICES

6.1 Account Management
• Update your profile information in the app settings
• Change notification preferences in the app or device settings
• Modify privacy settings and accessibility options

6.2 Data Rights
• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and associated data
• Portability: Export your data in a portable format
• Opt-out: Disable analytics and non-essential data collection

6.3 Communication Preferences
• Unsubscribe from marketing emails
• Disable push notifications in app settings
• Manage livestream notification subscriptions

7. DATA RETENTION

• We retain your information only as long as necessary to provide our Services
• Account data is retained while your account is active
• Some data may be retained longer for legal compliance or legitimate business purposes
• When you delete your account, we remove or anonymize your personal data within 30 days
• Analytics and crash data may be retained in anonymized form for service improvement

8. CHILDREN'S PRIVACY

Our Services are not intended for children under 13 years of age (or the age of digital consent in your jurisdiction). We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. INTERNATIONAL USERS AND DATA TRANSFERS

• If you access our Services from outside the United States, your data may be transferred to and processed in the United States
• We comply with applicable international data protection laws
• For EU users: We process data based on legitimate interests, consent, and contractual necessity
• For California residents: See our CCPA compliance section below

10. CALIFORNIA PRIVACY RIGHTS (CCPA)

If you are a California resident, you have additional rights:
• Right to know what personal information we collect and how we use it
• Right to delete personal information we have collected
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your privacy rights

To exercise these rights, contact us at support@livingblyss.com.

11. EUROPEAN UNION PRIVACY RIGHTS (GDPR)

If you are in the European Union, you have additional rights:
• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

To exercise these rights, contact us at support@livingblyss.com.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. We will notify you of any material changes by:
• Posting the updated policy in the app
• Sending an email notification
• Displaying a prominent notice in the app

Your continued use of our Services after changes become effective constitutes acceptance of the updated policy.

13. CONTACT INFORMATION

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: support@livingblyss.com
Subject Line: Privacy Policy Inquiry

We will respond to your inquiry within 30 days.

14. APP STORE COMPLIANCE

This privacy policy complies with:
• Apple App Store Review Guidelines
• Google Play Store Developer Policy
• General Data Protection Regulation (GDPR)
• California Consumer Privacy Act (CCPA)
• Children's Online Privacy Protection Act (COPPA)